I accept payments from either Google Checkout or PayPal. Payment is expected immediately upon purchase.
All items are wrapped in tissue paper and put in a gift box and mailed in a bubble mailer, using USPS First Class mail. I try my best to package the item(s) for safe delivery though once it is mailed, Melissa Merrill Designs assumes no responsibility for any package mishandling or loss by the post office: package insurance available.
I ship Monday thru Friday as soon as possible after receiving cleared payment. Unless item is a custom order, then allow 2 - 4 weeks for delivery.
Refund and Exchanges
Your satisfaction is my highest priority. If once you receive your purchase you are unhappy for any reason, please contact me with in 7 days of my shipment date and I will provide a refund or exchange. Shipping fees are not refunded. Item(s) must be in their original packaging and in new unused and undamaged condition to receive credit. Refund will be issued after receiving the item(s).
I am happy to do custom designs, just email me with any questions or requests you may have.
I welcome all feedback, as it is something that may help other customers when deciding to shop from me.